What is the estimated shipping delivery times?

What shipping carriers do you use?

What countries do you ship to?


How to buy?

Are out-of-stock items restocked?

If an item is out of stock, can I still place the order?

Will I receive the same product that I see in the photo?

Can I receive regular email updates about Bits andHash's latest products and offers?

Can I cancel my Bits and Hash Newsletter subscription?

How do I recover my forgotten password?

How can I be sure that I've made my purchase correctly?

Can I remove items from my order?

Can I cancel my order?

What is the process for refunds or cancelations for orders paid with cryptocurrency?

What should I do if I receive a defective item?

Can I view my order status and history?


What payment method can I use to make my purchase?

What cryptocurrencies do you accept?

How many confirmations are required for each cryptocurrency?

What cryptocurrency payment service do you use?

Is it safe to use my credit card on the website?

Why might my credit card be refused?


Which internet browsers should I use to view the Bits and Hash website correctly?

What screen resolution do I need?

Is it safe to shop with Bits and Hash online?

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